1. Identity of the trader and contact details
These Terms of Service (“Terms”) govern the use of the website phrexxonvorkan.world and the purchase of products offered thereon. The website and such offers are operated and provided by:
Phrexxonvorkan
Marnixstraat 168
1016 TG Amsterdam
Netherlands
Email: support@phrexxonvorkan.world
Phone: +31 20 623 1051
References in these Terms to “we”, “us”, or “our” refer to Phrexxonvorkan. “You” or “your” refers to the visitor or customer.
2. Applicability and acceptance
By accessing or using our website, or by placing an order, you agree to be bound by these Terms and by our Privacy Policy and Cookie Policy. If you do not agree, please do not use the website or place an order. We may update these Terms from time to time; the current version will always be available on this page with a revised “Last updated” date. Continued use of the website or placement of new orders after changes constitutes acceptance of the updated Terms. We recommend that you review this page periodically.
3. Products and information
We offer dietary supplements and related products, including the product “Vasovitalis”, a complex intended to support heart, blood vessels, digestion and vitality. All product information on the website (including descriptions, ingredients, and instructions for use) is provided for general information only. Such information is not intended as medical advice and does not replace consultation with a doctor or other healthcare professional. Dietary supplements are not medicines and are not intended to diagnose, treat, cure, or prevent any disease. You are responsible for reading the product information and using the product in accordance with the instructions and applicable law. We strive to keep product information accurate but do not warrant that descriptions, images, or other content are error-free or complete; we reserve the right to correct errors and to update information without prior notice.
4. Orders and contract formation
When you submit an order via our website (e.g. by completing the order form and clicking the order button), you make an offer to purchase the selected product(s) on these Terms. We are not obliged to accept every order. A contract between you and us is formed when we send you an order confirmation (e.g. by email) or when we dispatch the product, whichever occurs first. If we cannot accept your order (e.g. due to stock or payment issues), we will inform you and, if payment has been taken, we will refund you without undue delay. You are responsible for providing correct and complete contact and delivery details. We are not liable for failed delivery due to incorrect details you provided.
5. Price, payment and delivery
Prices are displayed in euros (€) and include VAT where applicable, unless otherwise stated. Shipping costs (if any) will be indicated before you confirm the order. We may offer free shipping above a certain order value (e.g. as stated on the website). Payment is due as indicated during checkout. We accept the payment methods shown on the website (e.g. credit card, PayPal, or other methods). You must pay using a means that you are authorised to use. Delivery will be made to the address you provide, within the timeframe indicated on the website or in the order confirmation (e.g. 2–5 working days after dispatch, depending on destination). Risk in the goods passes to you upon delivery. If you are a consumer, you have the right to withdraw from the contract under the conditions set out in our Return Policy.
6. Use of the website
You may use the website only for lawful purposes and in accordance with these Terms. You may not: use the website in any way that violates applicable law or the rights of others; attempt to gain unauthorised access to our systems, other accounts, or any data; transmit malware, spam, or any harmful or unlawful content; use automated means (e.g. scrapers or bots) without our prior consent; or interfere with the proper functioning of the website. We may suspend or terminate your access to the website if we reasonably believe you have breached these Terms. The content on the website (text, images, logos, layout) is owned by us or our licensors and is protected by intellectual property laws. You may not copy, modify, or use such content for commercial purposes without our written permission.
7. Limitation of liability
To the fullest extent permitted by applicable law: (a) we do not exclude or limit our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited by law; (b) we shall not be liable for any indirect, consequential, or incidental loss or damage (including loss of profit, data, or goodwill) arising from your use of the website or from any purchase, even if we have been advised of the possibility of such loss; (c) our total liability to you in respect of any order or any use of the website shall not exceed the amount you paid to us for the relevant order (or, if no payment was made, €100). Nothing in these Terms affects your statutory rights as a consumer under Dutch or EU law, including the right to a remedy for defective goods or for non-conforming digital content or services.
8. Complaints and dispute resolution
If you have a complaint about our products or services, please contact us using the details in section 1. We will endeavour to respond within a reasonable time and to resolve the matter in good faith. If we cannot resolve the complaint with you, and you are a consumer in the European Union, you may use the European Commission’s Online Dispute Resolution platform (ec.europa.eu/consumers/odr) to seek an out-of-court settlement. We are not obliged to participate in a dispute resolution procedure before a consumer arbitration board. These Terms are governed by the laws of the Netherlands. The courts of the Netherlands shall have non-exclusive jurisdiction, except where mandatory consumer law in your country of residence requires otherwise.
9. General
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in effect. Our failure to enforce any right or provision shall not constitute a waiver of that right or provision. We may assign our rights and obligations under these Terms to a successor or affiliate. You may not assign your rights without our written consent. These Terms, together with the Privacy Policy, Cookie Policy, and Return Policy (where applicable), constitute the entire agreement between you and us regarding the website and orders, and supersede any prior agreements or understandings.
10. Contact
For questions about these Terms, please contact us at: Phrexxonvorkan, Marnixstraat 168, 1016 TG Amsterdam, Netherlands; email: support@phrexxonvorkan.world; phone: +31 20 623 1051.